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Your Privacy Matters
This page explains how information submitted through iTiwi may be collected, used, protected, and managed in relation to municipal services and official digital transactions.
Last updated: August 21, 2026
The app may collect account details such as your name, email address, and profile information when you register or update your account. It may also collect reports, service requests, feedback, and other information you voluntarily provide while using the app.
Your information is used to provide municipal services, manage your account, respond to reports and concerns, improve app features, and send relevant notifications or updates related to official services and announcements.
When you submit reports, requests, images, or supporting documents, authorized personnel may review the information for verification, response, recordkeeping, and service delivery. Please avoid submitting unnecessary sensitive personal information.
Your information is only shared with authorized municipal staff, service administrators, and systems involved in processing official requests and maintaining the app. Information is not intended to be sold for commercial purposes.
Reasonable administrative and technical measures help protect your information from unauthorized access, misuse, loss, or disclosure. However, no digital platform can guarantee complete security at all times.
You may review and update some account information from your profile settings. For account-related concerns, corrections, or data inquiries, contact the Municipality of Tiwi when applicable.
This privacy policy may be updated from time to time to reflect changes in services, legal requirements, or platform improvements. Continued use of the app after updates means you acknowledge the latest version shown here.